Your brand lives and breathes in the minds and hearts of your audience. That’s where we need to manage it.

Hey Smithy helps brands flourish as the fullest expression of their organization’s most fundamental truths, and come to understand their audiences more deeply and actionably.

INSIGHTS

Customer journeys
Brand ethnographies
Audience exposés
Marketing impact analysis

BRAND EXPERIENCE STRATEGY

Brand architecture, development and design
Brand ambassador training and deployment
Brand experience strategy and implementation
Content strategy and storytelling
Internal and external brand experience audit
Messaging and positioning